FAQ’S
- What payment methods do you accept? We accept various payment methods, including debit/credit cards and Cash on Delivery.
- How will I know if my order is confirmed? You will receive a confirmation email/SMS or call from our team with your order details and number.
- Is my payment information secure? Yes, all payments are processed through a secure payment gateway.
- How long will it take for me to receive my order? You will receive your orders within 3 – 5 working days. Delivery time may vary based on location.
- How can I cancel my order? Contact our team via call, WhatsApp, or social media to cancel your order. Orders can only be canceled if not yet processed.
- What if the product color is different from the picture? Please note that slight color variations may occur due to photography lighting or screen settings. If significantly different, contact customer service.
- How can I make changes to my order? Reach out to our team via call or social media for order changes. Changes may not be possible depending on the order type and elapsed time.
- What is your exchange/return policy? Refer to our Exchange & Return Policy page for detailed information on eligible returns and exchanges.
- What should I do if my product is damaged? Contact us within 2 working days with your invoice. For detailed information Read our Return & Exchange policy Page.
If you have any further questions or need assistance with your order, please do not hesitate to reach out to our customer service team. Contact us at info.shopbulbul@gmail.com or Call 92+ 328 0285285.